Terms & Conditions
Terms & Conditions Applicable While using the services of Sure N Pure.com
Guarantee of Quality
Sure N Pure.com assures all products supplied under surenpure.com to its customers are of the highest quality.
Sure N Pure.com offers wide range of payment options, customers’ can pay through debit/credit cards, online banking, cash on delivery, card on delivery and our website uses a secure payment system.
All transactions are in Indian Rupee.
Acceptance of Order
Orders’ are accepted via phone, web & whatsapp. For web orders’, a confirmation mail shall be sent.
For phone and whatsapp orders, a confirmation SMS shall be sent to the customer, also our customer relationship executive shall call and confirm each order placed by the customer.
Acceptance of an order by us is confirmed by the above means.
We make every effort to ensure the information provided in our website is right & correct to the best of our knowledge. Sure N Pure.com does not accept any liability / responsibility for any loss resulting from information contained on our website or in respect of any omissions or errors. To the extent of the law, by using surenpure.com, you agree that we will not be liable to you or any third party for any loss or incidental damages that arise as a result of using surenpure.com.
Please note due to the perishable nature of products sold on surenpure.com we will not accept order cancellations after the point of dispatch.
If you are not happy with the product ordered, we will provide a full replacement of the product ordered.
Right To Cancel
Your right to cancel starts at the time of placing the order, as all of our products are food and therefore perishable, your right to cancel ceases at the point of dispatch.
Delivery Methods & Times
Orders from surenpure.com are shipped to customers in specially designed containers to anywhere in the mentioned cities. Customers can give additional delivery instructions for their order online at the time of purchase. Deliveries are attempted at least once on the day of delivery.
Retention of Title
This remains with surenpure.com, until the value for goods are paid for in full.
These are automatically added to the cost of the product as part of the process of submitting an order.
Delivery is subsidised for orders – surenpure.com, charges for orders under Rs. 299/-, for orders over Rs 299/- delivery is free within Coimbatore Corporation city limits.
Application of Value Added Tax (VAT)
VAT is included in the cost of each product, where applicable.
Please note that pictures on the website are for illustration only and will be different from actual product. We do not supply cooked products unless otherwise stated on the product. If in doubt, please contact us before ordering.
Discount coupons are applicable from time to time subject to terms and conditions
Upon submitting an order using our automated shopping basket system, the customer will receive an email containing order confirmation and details of the order.
Surenpure.com is committed in protecting your privacy, all customer information is used to process your order and to provide you with the best possible service.
For bulk orders’ please contact us separately by e-mail: firstname.lastname@example.org / or by mobile 90030 51515
While every effort will be made to meet shoppers demands, cancellations or variations may be necessary as a result of Act of God, War, Strike, Lockout, Labour Dispute, Fire, Flood, Drought or other causes beyond the control of surenpure.com
If you have a complaint please contact us immediately by e-mail to email@example.com or by phone 90030 51515.